Terms of service

inboxmcp is operated by MARTHA TRADE PTE. LTD. (Martha trade) · [email protected]

Read these service terms before connecting a mailbox, enabling external delivery or outgoing email, or subscribing. Read the service privacy notice alongside them to understand how data is handled.

Service scope

inboxmcp provides read-only incoming synchronization, authorized agent access and explicitly enabled Grok Routine delivery for compatible mailboxes. Outgoing email uses SMTP, turned on by default for newly connected mailboxes, or provider sending; an AI can send only with separately granted permission and your confirmation of each draft. It does not delete, archive, move or mark source messages as read, and does not provide POP3. Retained copies are not a replacement or complete backup of your mailbox.

The connector does not classify mail importance, promise analysis accuracy or send device notifications itself. Your chosen AI analyzes email and decides whether to notify. The updated service includes internal processing-progress tools and MCP Events for compatible clients using protocol 2026-07-28. Actual account support, event-triggered runs and notifications require separate verification; the original six-tool synthetic tests do not establish those results. The Claude Community listing remains published and the OpenAI plugin remains under review. Native incoming-mail triggers for ordinary Claude tasks and a usable Muse delivery connection are not provided.

Optional outgoing email

Sending is turned on by default when you connect a mailbox: InboxMCP verifies the login you entered for receiving with the provider’s matching SMTP server and stores it encrypted for sending. You can untick this before saving, turn sending off for any mailbox, enter separate SMTP credentials yourself, or grant the provider’s separate sending permission where available. Your AI must still be explicitly granted email:send access to selected mailboxes; existing connections are not upgraded automatically. Collection and read access continue independently.

Your AI can prepare an immutable plain-text draft with the sender fixed to your connected mailbox. Review the exact From, To, Cc, Bcc, subject and body in InboxMCP, then choose Confirm and send. A chat request or reading a review link does not confirm the draft. To change it, reject it and prepare a new draft. Attachments are not supported. You are responsible for checking the recipients and content and for authorizing lawful use of the selected mailbox.

Accepted means the outbound provider accepted the email, not that it reached the recipient. An unknown result may already have been accepted and is never automatically retried. Check with your provider before creating another copy. Disabling sending blocks future attempts but cannot recall email already accepted or an attempt already in progress.

Your account and authorization

Connect only mailboxes you own or are authorized to handle, and make sure you may share the selected mail with the chosen agent platform. Work accounts must comply with administrator permissions and applicable account restrictions. Protect your login, app passwords, and Webhook keys. Do not share sessions or bypass other users’ permissions, quotas, or service safeguards.

Saving a mailbox, granting agent read access, enabling collection or Grok delivery, and authorizing outgoing email are separate actions. Verify the mailbox scope and destination each time. Existing connections do not gain sending permission automatically. Upgrading an old connection to automatic folder discovery pauses monitoring; re-enabling it uses the new scope. Do not access others’ accounts, send unsolicited bulk mail or abuse platforms.

Plans, charges and automatic renewal

Free includes 1 connected mailbox. Plus includes up to 3 connected mailboxes for US$6 per month or US$60 per year, billed in USD for the chosen period. The annual option charges US$60 for each year, not US$5 each month. Pro costs US$10 per month, billed monthly in USD; there is no annual Pro option. Pro includes unlimited connected mailboxes, subject to fair use. As an automatic safeguard, a Pro account can have up to 100 active mailbox connections; to connect more, contact support. Existing beta accounts retain their existing mailbox allowance without buying Plus; the dashboard shows the allowance for your account.

Paid checkout is available only when enabled in the dashboard. You review and approve the subscription on PayPal. It renews automatically at the selected price and billing interval until renewal is stopped. Merely returning from PayPal does not activate Plus or Pro; we verify payment on the server. Sandbox pages are simulated and do not charge money or grant live Plus or Pro access.

To stop future renewals, use Membership → Stop automatic renewal in the dashboard, then check the confirmed subscription status. You can also manage automatic payments in PayPal. Pausing delivery, disconnecting mailboxes, or signing out does not cancel a subscription. Account deletion requires cancellation to be confirmed first. Already-paid access continues through the paid period, except where a refund or payment dispute affects it.

Upgrading from Plus to Pro starts a separate Pro subscription. Once the first Pro payment is verified, we automatically stop Plus renewal; Plus access continues until its paid period ends, and the remaining period is not prorated or refunded. While both are paid, the account receives the Pro allowance. If the dashboard reports that the automatic stop failed, stop Plus renewal there or in PayPal. While Pro is active or paid, Plus cannot be purchased; choose Plus after the Pro paid period ends.

For a refund request or an incorrect charge, contact [email protected] with your account username, PayPal transaction or subscription ID, date, and the reason. Requests are reviewed individually. Stopping renewal does not request or guarantee a refund, and the dashboard does not issue automatic refunds. This process does not limit rights that apply under law.

When paid access ends, the Free allowance applies unless the account has a retained beta allowance. If Pro ends while a paid Plus period remains, the Plus allowance applies. The oldest active connections within that allowance remain eligible; excess connections are held without deleting mail from the source mailbox. Synchronization cursors are retained. Previously enabled monitoring may resume from its retained cursor when eligible again; user-paused monitoring remains paused. Stored mail copies still follow normal retention periods.

Email providers, agent platforms and payment providers have their own terms and may impose separate fees or currency-conversion charges. Their subscriptions are not included in the inboxmcp price.

During the beta, maintenance, interruptions, compatibility changes, synchronization delays, and duplicate deliveries from retries may occur. We do not guarantee immediate processing of every message, support for every mailbox or client, or an agreed continuous-availability target. Keep access to your original mailbox and your own checks for time-sensitive matters.

Data and third-party platforms

The server must decrypt stored credentials to retrieve mail and, when separately enabled, send confirmed drafts; this is not an end-to-end encrypted service. Outgoing recipients, subject and body and SMTP credentials are encrypted at rest. Drafts follow the same retention setting as mail copies, 30 days by default, and are removed when their mailbox or account is deleted. Confirmed messages are submitted to your outgoing provider and recipients. Grok sharing and MCP mailbox access remain separately authorized.

Third-party platforms set their own rules for received data, agent behavior, usage, notifications, and history. inboxmcp does not represent them or claim certification or endorsement. InboxMCP is published and visible in the public Claude Directory as a Community connector; OpenAI remains in review. Muse has received all required application materials and is awaiting review and testing; a Cursor Marketplace receipt does not establish xAI approval. Instructions inside email cannot replace your authorization. You and your authorized agent should check decisions about specific actions.

PayPal processes subscription approvals and payments under its own terms and privacy notice. inboxmcp uses subscription and payment identifiers, amounts, currency, dates and status to verify account access and handle support. Mail content and mailbox credentials are not sent to PayPal. See the service privacy notice for billing-data storage and deletion.

Stopping and deleting

You can pause collection or Grok delivery, disable sending, disconnect mailboxes, revoke agent access, or delete mailbox copies and your account in the dashboard. Pausing monitoring does not revoke MCP access or disable outgoing email. In-flight requests may already have been accepted by a third party. inboxmcp cannot recall an accepted outgoing email or data already present in third-party conversations or storage.

Online deletion and encrypted-backup cleanup are separate processes. Backups target a 30-day retention period with daily cleanup; downtime or failures may delay it. Before restoring a backup, later deletion, disconnection, and credential-change records must be checked and applied. See the privacy notice for details and contact options.

Support and service changes

Use the support page or the contact address above for connection, authorization, or data-handling issues. We may limit requests or pause affected connections to maintain the service or address abuse; contact support to check the reason. Material changes to features, conditions, or charges will be described and dated on service pages. You may choose to continue or stop and delete data based on those changes.

This page describes the current inboxmcp service arrangement. It is not a statement of platform approval or legal-compliance certification.